Contact KenoaTV

Obtain KenoaTV support for setup, billing, or channel requests. Our dedicated team is available 24/7 through our Contact page or email.

Contact Support

Contact our team using the form provided below. Expect a response in 2–8 hours.

Open Contact Form

Live Chat

Prefer chatting? Utilize the chat widget whenever it is accessible. If unavailable, email us.

Start a Request

Help & Guides

Explore Installation for guides on setting up devices.

View Installation

Get in touch

General Inquiry

Have inquiries regarding setup, billing, or service? Contact us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive advice, oversee strategies, or address billing inquiries.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Choose a category for personalized advice and rapid links.

Setup & Installation

Thorough step-by-step instructions for Smart TV, Firestick, Android, iOS, MAG, etc.

Billing & Payments

Bills, payment confirmations, and transaction concerns. We utilize Stripe checkout.

Technical Issues

Questions about buffering, EPG, or apps? We’re here to optimize your setup.

Channel Requests

Are you in search of a channel or region? Notify us to check.

Account & Activation

Haven't gotten your activation email or credentials? We’ll quickly verify and resend them.

Apps & Compatibility

Discover the top IPTV applications and optimal settings tailored for your device.

Frequently Asked Questions

Rapid responses to frequently asked questions regarding support, setup, billing.

Please provide your device, application, plan, and a short overview of the issue or request. For configuration details, check the Installation Guide or access the request form.

Please examine your spam or junk folder. If you still don't find it, contact support and we'll promptly resend.

Yes, there are further connections offered as add-ons. Please reach out to sales for specifics, or see plans.

Explore our Installation page for thorough step-by-step instructions for Firestick and additional devices.

We invite you to check our Refund Policy for eligibility, timelines, and submission details.

For Smart TVs, consider using Smart IPTV or IPTV Smarters. On Android devices, TiviMate or IPTV Smarters are great options. For iOS, try GSE Smart IPTV or IPTV Smarters. Check out our recommended apps in Installation guide.

Utilize a connection speed exceeding 30 Mbps, connect via 5GHz Wi-Fi or Ethernet, activate hardware acceleration, adjust buffer size, and terminate other downloads or streams. Refer to network optimization tips.

In the settings of your application, utilize the refresh or reload options for both your playlist and EPG. If necessary, delete and reinsert your M3U and EPG URLs. Refer to troubleshooting.

We accept prominent credit cards through Stripe. Explore choices on our Pricing page.

Absolutely. You can handle your renewal settings through your account or contact support for support. Find information in our Terms.

Our Response Times

  • Fast assistance: within 1-2 hours
  • Email assistance: 2-8 hours
  • Technical difficulties: Quickly
Submit a Request Contact Support